Founded in 1992, the listed Longyan (stock) company is the first company in Taiwan to launch one-stop funeral and tomb services under the call of "life etiquette". From advocating pre-departure contract services for early planning, to building sophisticated cemetery facilities, Longyan not only improves the service level of Taiwan's life industries, but also makes customers feel attentive. In 2022, Longyan will move towards 30 years, and see a farther vision for the business of operating life. Wang Qunzhong, the general manager of Longyan, who was born in the technology industry, is well versed in the power of technology. He led the team to cooperate with Far EasTone Telecom.
Through the cooperation of technical consultants at the beginning of the period, the information system was strengthened, including the introduction of the IIMS information monitoring module and the battle center; the establishment of containerization technology With the K8 monitoring mechanism, improve the flexibility of service expansion; implement photo retouching service the DevOps mechanism to facilitate the deployment of new applications. Small success project first trial run Longyan digital self-service to see results Then, the two parties launched the "Small Success Project Series" (referring to the leading works of the company's large-scale information transformation) to renovate the foundation for the organization's digital transposition.
Longyan Headquarters completed digital services such as electronic obituaries, customer self-service area, Lingyuan online mall, and online contract payment system (LongyiSign) within one year, all of which have delivered outstanding results. Among them, after the paper was converted to the electronic obituary, the utilization rate exceeded 50%; after the customer area was launched, more than 6,000 people used it, improving the service quality and efficiency for family members. The utilization rate of the online contract and payment has exceeded 30% in the first month, and the accumulated transaction amount has reached 130 million so far, which not only contributes to revenue, but also brings the benefits of energy saving, carbon reduction, environmental protection and sustai